Barrie Ford Update

Hey Gang,

It's been awhile since I posted.  Been going through some issues with my career and for a time I thought perhaps I'd have to do some cut backs which meant getting rid of the Shelby.  It's really been upsetting because I think I've finally been settling in with it.  I see the 2020 GT500 coming out and I don't have the drive to rush out and trade mine in.  I feel my GT500 is enough and if I want more it can easily be modded.  But the career stuff has calmed down so things seem fine now.

If you recall I had some issues with Barrie Ford in the past.  They are a SVT dealership where I bought my Focus RS.  I was totally happy with them until after a recall they returned my RS back to me a filthy mess.  Half a tank of gas, dirty, bird crap on it after they kept it for 6 days.  So I gave a bad review to Ford.  Then they contacted me not to apologize but to say I should revoke my complaint because it wasn't the service guy's fault and it looked bad on him.  So "F" them.  I now go to Shanahan Ford.

Yesterday I received a call from Barrie Ford.  They asked how the RS was and wanted to remind me that they have a "Friends & Family" bonus that if I refer a friend or family to them for a new car I'd get a $100 gift card! Wow, a whole $100!  Imagine that?

This dealership REALLY doesn't get it.  Consider this.  If I don't like them would a pathetic $100 gift card really motivate me to send a friend or family member to them?? No.  However if they just had good customer service and weren't such cocky assholes I would refer friends and family to them for free.  You want to share a good experience with others you care about.

I really don't understand this place.  They have a great facility that sells Ford's top vehicles but they have a huge chip on their shoulders and don't respect the cars after a sale.

Some people responded that I'm being a jerk.  However when I lived in Madison Wisconsin the Ford dealership Kayser Ford was amazing.  They would wash my car before returning it every time it went in for service.  If it was in more than a day the car would come back with a full tank of gas.  So I bought two Mustang GTs from them.  Maybe they spoiled me.  Barrie Ford said they don't do this.  But after spending a pile of cash on a performance car shouldn't we expect them to?

Being completely honest when I walked up to my RS and saw what a mess it was I shook my head but moved on with it.  It was disappointing but I was fine.  It was the phone call from Barrie Ford, not to apologize but to insist I change my review that pushed me over the edge.  That was when I was done with them.